Operational Info
This section brings together the practical, behind-the-scenes details of how we handle orders, delivery pricing, and shipping. Everything here is designed to give you clear, straightforward information about how things move from production to your doorstep.
For formal terms and legally required documents, please visit the Core Policies section.
Shipping & Tracking
How production timelines work, how shipping routes are assigned, and what to expect once your order is on its way. Includes details on tracking availability.
View Shipping & Tracking Policy
Delivery Pricing
An explanation of how delivery costs are calculated, why prices vary by region, and how mixed-origin orders are handled when designs come from different fulfilment centres.
View Delivery Pricing & Shipping Information
Pricing Information
Notes on how product pricing is set, how on-demand production affects costs, and why some variants may differ depending on size or colour.
Need Support?
If you have any questions about your order or the information above, our team is here to help.